Retail, reimagined on the Microsoft Cloud
Retailers lose margin to overstocks, stockouts, and disconnected service across channels. We unify commerce, inventory, and customer data on the Microsoft Cloud, so you sense demand earlier, see one inventory truth, and serve customers seamlessly online and in store.
The challenge
What holds retail teams back
Retailers lose margin to inventory missteps and disconnected service across channels. These are the gaps we close first.
Overstocks and stockouts
Forecasts that ignore real signals leave shelves empty on hot items and overloaded on slow ones.
Disconnected channels
Online, app, and store data live apart, so inventory and service are inconsistent across them.
Fragmented customer view
Customers repeat themselves across channels because no one has a single, current profile.
Thin, opaque margins
True margin by product, channel, and promotion is hard to see until it has already eroded.
What we deliver
Where we drive outcomes
Outcome-led capabilities across merchandising, supply, and service, built on the Microsoft stack.
Demand you can see coming
Daily demand sensing that blends sales, weather, and signals to cut overstocks and stockouts at the SKU and store level.
One inventory truth
Unified, real-time inventory across stores, warehouses, and online so every channel sells with confidence.
A connected customer experience
A single customer view that powers consistent service and offers across web, app, and store.
Service that resolves itself
24/7 self-service for orders, returns, and questions that deflects volume and lifts satisfaction.
Personalization that converts
Next-best-offer and tailored journeys grounded in unified data, not guesswork.
Margin visibility across channels
Unified analytics on Microsoft Fabric that show true margin by product, channel, and promotion.
Methodology
Our approach
We meet your business at its current maturity and move up the curve in stages, not a big-bang replatform. Each layer pays off on its own.
Unified Commerce Data
Unify commerce, inventory, and customer data on Microsoft Fabric, one truth across every channel.
Modern Commerce Platform
Modernize commerce, supply, and service on Dynamics 365 and Azure, with security built in.
Store-to-HQ Analytics
Turn sales and inventory data into decisions with Power BI and Fabric, from the store to the head office.
AI for Demand & Service
Deploy AI and agents for demand, personalization, and service, measured by margin and conversion.
Proof
Outcomes we have delivered
Selected, de-identified results from our delivery work as a Microsoft Partner.
