Banking, Financial Services & Insurance (BFSI)

Modernising Risk, Revenue & Regulatory Resilience with AI

The financial sector faces growing challenges—balancing speed with security, personalisation with compliance, and innovation with accountability. Data volumes are surging, fraud tactics are advancing, and regulatory pressure is increasing. Static systems can no longer keep up. We help banks, fintechs, insurers, and credit providers transform operations through explainable AI, alternative data modelling, real-time fraud detection, and regulatory-grade analytics for safer, smarter financial ecosystems.

Facing the Future by Fixing the Fundamentals

CHALLANGE

High False Fraud Alerts

IMPACT

Over 40% of flagged transactions are false, driving customer churn and revenue loss.

CHALLANGE

Unequal Credit Access

IMPACT

45+ million adults remain excluded from credit due to outdated scoring models.

CHALLANGE

Slow Compliance Processes

IMPACT

Lengthy AML, KYC, and audit workflows increase costs and regulatory risks.

CHALLANGE

Limited Personalisation at Scale

IMPACT

Basic segmentation misses key signals, lowering engagement and lifetime value.

CHALLANGE

Rising AI Compliance Pressure

IMPACT

Financial regulators demand explainable, fair, and traceable AI in decision-making.

Transformation Focus Areas

Accelerating Financial Innovation with Purposeful AI

Real-Time Fraud Detection

Use graph AI and behavioural biometrics to detect fraud and synthetic identities instantly.

Inclusive Credit Modelling

Expand fair lending with alternative data, explainable AI, and fairness-driven decisioning.

Predictive Customer Engagement

Lower churn by up to 40% and boost lifetime value through predictive personalisation engines.

Regulatory Reporting Automation

Simplify AML, ESG, KYC, and audit tasks with AI-powered document analysis and traceability.

Driving Measurable Outcomes Across BFSI

IMPACT AREA

  • Fraud Detection Accuracy
  • Credit Inclusion
  • Personalisation Uplift
  • Compliance Efficiency
  • Financial Performance Impact

Improvement

Fraud Detection Accuracy

Achieved up to 90% true positives in fraud detection while cutting false alerts by 80%, driving better customer experience and faster fraud resolution.

Credit Inclusion

Enabled 45 million+ additional borrowers through AI-powered credit scoring using alternative data sources and explainable decisioning frameworks.

Personalisation Uplift

Delivered 3–5X higher marketing ROI through behavioural insights and predictive customer engagement tools.

Compliance Efficiency

Reduced AML, ESG, and audit reporting time by 25–40% through AI-led compliance automation and intelligent workflows.

Financial Performance Impact

Unlocked $10M–$50M in yearly savings or new revenue streams for large financial institutions by reducing fraud losses, optimising lending, and enhancing customer loyalty.

Why Now?

2025 brings stricter AI governance, from the EU AI Act to SEC regulatory frameworks. Financial firms must prove their AI systems are explainable, auditable, and fair—while boosting performance. AI is no longer a differentiator; it’s a compliance necessity and a business growth engine.

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